filters
state:
Show
city:
Show
product:
Show
What is wrong with Nordstrom management? Disgusted to see flags at the door promoting support to the LGBT and other such {{Redacted}}. Time to go shopping elsewhere. Nordstrom used to be a classy store, not any longer pandering since to such groups. We have been...
Read more
Anonymous
Durpa

Point in fact for you, most LGBT tend to have more disposable income at their disposal then your average hetro/breeder. As they dont have to worry about supporting a husband/w...

h.kitchener
h.kitchener

Sounds like you wouldn't want to actually eat there anyway, given Nordstrom's new clientele.

#1276718
Reply to reviews
Show

Nordstrom - Age discrimination for employment Daz

Was in traing as a contractor for 4 day and let go as being a good fit for the position
2.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1228258
Reply to reviews
Bought a pair of shoes for my wife yesterday, with less than 24 hours I went to the store close to me in Wellington Green FL, as We bought them at the store in Aventura Mall FL. Associates and Manager in charge Diane told me because they were designer shoes she...
Read more
Anonymous
Cynthia

It's clear the reason they didn't accept them to be returned is because they showed usage. Even if your wife used them outside for a few hours, that's STILL used dude! Why wou...

1.3
Product
I didn't like
  • False policy advertised
  • Taking a political stance
  • Very poor customer service
#1218806
Reply to reviews
Very disappointed experience buying from this company. I bought enough product to qualify for some deluxe samples (gifts) which they "forgot" to send me. After I inquired about missing samples they replied that it was to bad but nothing they can do at this point and...
Read more
Anonymous
Sammy

Give me a break! So we're supposed to believe you didn't notice or check your cosmetics & samples in the bag until you got home??? Ha! We don't carry a lot of free deluxe samp...

1.0
#1212319
Reply to reviews
Show

Nordstrom - In business since 1901. Still can’t figure out inventory

Nordstrom keeps cancelling my orders because they don’t actually have the items that they let me pay for. They just keep my money for a week and then cancel my order. Call customer service and basically get told I’m SOL. Thanks for nothing x3.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Website
#1209553
Reply to reviews
The worst customer service ever. The rep on the phone # 2211 provided the worst service ever. She was rude and treated me like an idiot. I reminded her that her tone and behavior was really poor. I called her about my recently expired note, i have been a customer for...
Read more
I didn't like
  • Service
  • Rude behavior
#1196887
Reply to reviews
Show

Nordstrom - Nike pop up shop

At nike pop up shop and 3 workers and they toss a show box and walk away. No help whatsoever. Unbelievable.
1.0
Details
Staff
#1177406
Reply to reviews
Norstrom Garden State Plaza I wanted to return cosmetics. The Norstrom stickers was attached . I paid cash. I was told by the associate to show ID (drivers license) and entering my personal information into the computer. I said that does not sound legal. It is an...
Read more
Anonymous
Carly

These are the procedures at many retail stores. If you don't want to go through the hassle for a return, then you should've kept your receipt. Entering your ID info is common ...

#1176078
Reply to reviews
Nordstrom - Poor craftsmanship poor service
Nordstrom - Poor craftsmanship poor service
Purchased these premium priced boots and received pauper service. Barely worn boots fall apart on me while at work. Took them back to Nordstrom shoe department for service and was basically turned away because “this sometimes just happens and you may just need to take...
Read more
Anonymous
Carmen

Well you obviously had the boots for a while since they couldn't just exchange them for a new pair. If you don't like the quality of the boots after you've worn them several t...

1.0
#1173485
Reply to reviews
I would just like to start out by saying that I have been a dedicated Nordstrom customer from the day I was born. Nearly every member of my family has a Nordstrom card, and it is our prime destination every weekend and a multiple days during the week. So I was so very...
Read more
Anonymous
dee000001

Horrible customer service, tried to get help for an online purchase and could not get any. I purchase thousands of dollars from Nordstrom!

Anonymous
Emily

Actually, the cause of the decline in customer service is all over the retail industry as malls & retail stores are struggling to survive. Most are going bankrupt. Managers ar...

4.4
I didn't like
  • Robert p
#1163231
Reply to reviews