So i think Nordstrom needs to take note to how the seattle employees Courtney from bridal in particular treat customers that are not white.I am a black woman and i was instructed by my client to return his sport jacket.
I called in advance and was told to come in and they would help me out. So I drove into town and upon arrival it was taken into account that Im black. I noticed a change in everything. Another employee was called for a second opinion who was rude and just down right catty.
She sad my item smelled and was dirty. Which was not true. She just wanted to say she thought I was smelly I assumed. I left horrified and my male client who is white went and returned the item a week later with no issues and not one question.
This just made me sick, I will never spend my money at Nordstrom again. I will shop where Im treated with respect and care. Very upsetting. The store manager wanted to talk to me, but I was so upset I didnt know what good it would do now after I was already embarrased and made a spectacle in front of three bitchy self righteous employees who really need to get over them self.
One was named courtney and one was named Hadley or Hayley, Ryan ?
Works in Indie/studio and was so fake it was not even funny.They can actually smile through their rudeness.
This reviewer shared experience and wants this business to offer any options to resolve the issue as the author lost $300. y.carter88 is overall dissatisfied with Nordstrom and uploaded a picture. The most disappointing about nordstrom manager at Nordstrom was bad customer service Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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