Product: Nordstrom Shipping Service Clear all filters (11 of 11 reviews match)
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On July 17, 2017 I purchased a pair of black Tory Burch boots from the Easton store in Columbus Ohio. They did not have them in the store and was having the pair sent to my house. Sadly there was only one boot in the box when I finally opened the box. I called customer...
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2.2
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Nordstrom Shipping Service
#1094576
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After 6 phone calls, 4 emails, promising me all is good and shipment is on the way, I get a nice email informing me that my order has been cancelled. Incompetent customer service, fulfillment and shipping centers. Will never ever in a million years but any products from Nordstrom...
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Anonymous
gigi louie

I had that same experience, however, they gave me a better substitute plus 20% off. These complaints do not represent the Nordstrom I shop at? Sorry for all your regrets. I...

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Nordstrom Shipping Service
#990729
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I'm from Montreal, Canada.Therefore qualify for International Shipping. There are no stores in Montreal. Bought a pair of boots on .com and had to return them because of size. Shipping cost 9.95$. Return was close to 34.00$. But that's not all. You need an...
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Nordstrom Shipping Service
#982349
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Portland Nordstrom Chanel Boutique- unreliable and dishonest staff ! Been waiting for a classic Chanel purse - told the wait list was 6 months if you filed your Nordstrom account information with them -not once have they kept you updated but after calling a few times...
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1.3
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Nordstrom Shipping Service
#945732
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I have tried on five occasions with Nordstrom to clarify that they ship to the uk one says yes one says no I try to order and nothing happens they need to lighten up and sort things out what's the point of advertising in the uk if you can't order ? Was told to send...
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1.0
Nordstrom Bickershaw, England
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Nordstrom Shipping Service
I didn't like
  • Order policy
#904070
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I had a very high demand Tom Ford eyeshadow quad on backorder until 3/8/16. I was fine with the wait as long as I got it, but they attempted to fill the order through a store and my order was cancelled. They claimed it would never restock, but less than a day later it...
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Nordstrom Shipping Service
#797344
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Horrible experience at Nordstrom San Francisco center. I ordered customized bow and drape sweatshirt during the private event on a Tuesday. I mentioned wanting it shipped but the salesperson did not know how to do that. She instructed me to communicate through text...
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Anonymous
Anonymous

"I mentioned wanting it shipped but the salesperson did not know how to do that."That's a big red flag to find another salesperson who DID knowYour travel time would have been...

Anonymous
Anonymous

Hater

3.5
Product
Nordstrom Shipping Service
#746474
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I have been a loyal customer of Nordstrom and have always enjoyed shopping at Nordstrom in the past. Because I knew that customer service is one of the reason prides Nordstrom and keep it as one of the top department store. I am writing this email to show the...
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3.3
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Nordstrom Shipping Service
#582562
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7/7/14- Spoke to Jodi and then Lindi I ordered online for my sister's birthday. I wanted her present to arrive on or before her birthday, so I made sure I paid a little more for the two-day shipping. IT DID NOT ARRIVE AT ALL!!! I went up to visit her and see her open...
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Nordstrom Shipping Service
#507472
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Took our Mother to Nordstrom at her request so she could buy shoes. We sat in the shoe department IGNORED for nearly an HOUR, while a DOZEN employees stayed behind the desk, Staring,Posing,Gossiping -only leaving to go up to teenage customers browsing ! We were SHOCKED...
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Anonymous
June

It looks as if Nordstrom employees are told to go over any complaints they find on online comsumer complaint sites and respond in a snotty rude fashion; about how customers ar...

Anonymous
Dr.K

The ORIGINAL description of this Occurence is utterly & completely truthful!!! THIS particular highly-advantageous Nordstrom Customer (PLATINUM-FIVE-STAR Credit) is older ...

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Nordstrom Shipping Service
#407486
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