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Customer service is no longer any part of the shopping experience at Nordstrom. Also had a good "cafe" menu and system. This has gone down the tubes.

Review about: Nordstrom Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1359644

I completely agree.Nordstrom, probably under pressure from the competition, has let its legendary service sink--on many fronts.

Too many to itemize here, but know that one person is unhappy with them and will never go there in the future without some extraordinary inducement. Actually, their goods have gone downhill, too.

Their clothes, at least for men, are not merely tasteless, but down in quality.And the so-called Customer Service Department might as well delete the word "Service."

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