Not resolved
Advertised vs Delivered
1 comment

I went online to make a purchase at Nordstroms. After i completed putting three items worth more than $100 in my shopping cart, I decided to apply for a Nordstrom's credit card, lured by this false statement at the website for Nordstrom coupons: Plus, get a $40 bonus Note when you spend $100 at Nordstrom with your new Nordstrom card the day you're approved.

I signed up for the credit card and was approved. I assumed that I could get the $40 credit on the purchase I had not yet made and the total for my purchase would be reduced by $40. That didn't happen, even though my new credit card number appeared as the method of payment. Spent 20 minutes on hold, with customer service just to find out I could not get the $40 credit on any purchase i made today.

I would have to wait until I received the credit card in the mail to get the $40 credit. I cancelled the card and plan to report this instance of false advertising to the FTC.

Reason of review: Not as described.

Monetary Loss: $175.

Preferred solution: $40 credit refunded to my credit card.

I didn't like: False advertising of credit card discount.

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Seriously??? Are you an adult?

How can you possibly not understand that the $40 is deducted from your first bill???

Wow. Not the brightest tool in the shed, huh??

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