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Contact Nordstrom Customer Service

How to Reach a Person at Nordstrom

Verified Contact Information

Toll-Free Number:

  • 1-888-282-6060
    United States
Call customer service
Send Message

Customer Service:

  • 1-800-723-2889
    Beauty Stylists
  • 1-877-794-5304
    Canada
  • 1-877-543-7463
    Designer Specialists

Accounting/ Billing:

  • 1-800-964-1800
    Credit Services

Media:

  • 1-877-746-6228
    PR Inquiries

Sales/ Reservations:

  • 1-319-846-4140
    International

Nordstrom Emails:

Customer Service
Nordy Club Membership
General Info
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
PR Inquiries
Report Fraud
Potentially fraudulent activity on a website/email/text

Nordstrom Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Nordstrom Phone Number
1 (888) 282-6060
Average Hold Time
00:00:41
Average Calls duration
5 minutes
Most Popular Nordstrom Email Address
nordcardservmess@nordstrom.com
Nordstrom Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (19% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Nordstrom Customer Service?

Most Popular Number:

(888) 282-6060
United States
Total calls: 1 275 Issues resolved: 92 Last call: May 7, 2026

Nordstrom offers a chat feature for contacting their customer service. By visiting the Nordstrom website and accessing the customer service section, you can easily find the chat option. Initiate a chat session, and you'll be connected with a Nordstrom customer service representative who will provide real-time assistance for your inquiries or concerns.

The phone number for Nordstrom customer service is 1-888-282-6060. It is for general inquiries and orders. For international customer service, contact Nordstrom at 1-319-846-4140. Available 24/7, these customer service numbers will connect you to a representative who can assist you with any questions or concerns you may have.

You can reach Nordstrom's customer service via email at contact@nordstrom.com. This email address allows you to contact their customer service team for any questions, feedback, or support you may require. They are committed to providing timely and effective responses to customer inquiries through email communication. However, customer service via email might not be as quick as it will be via phone calls.

PissedConsumer Club

Contact Information

Nordstrom Website:

Nordstrom Help Center:

Corporate Office Address:

Nordstrom, Inc.
1617 Sixth Avenue, Suite 1000
Seattle, Washington 98101
United States

Other Info (opening hours):

Hours (ET):

Monday - Friday: 10:00am - 8:30pm

Saturday - Sunday: 10:30am - 6:30pm

More contact details

Summary of Nordstrom Customer Service Calls

1.6K TOTAL
CALLS
04:32 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nordstrom?

Shipping and Delivery Question:

  • “They sent the wrong size . My order is a gift!”
  • “Shipping address incorrect”
  • “I ordered items last month and still have not recieved them. They where supposed to ship to Nordstrom rack and I have not gotten them yet.”

Payments and Charges Question:

  • “Make payment”
  • “Close credit account”
  • “Did I make a payment for the balance on my account on my last statement?”

Request for Information Question:

  • “Place order”
  • “About my credit card issue”
  • “Track my order”

Return/ Replace Question:

  • “Return”
  • “Returns”
  • “Returning an item bought”

Cards Question:

  • “New card”
  • “Lost card”
  • “Gift card issuance”

Product/ Service Question:

  • “Broken items in order”
  • “Need my recipe for my last purchase”
  • “Order an item”

Account Question:

  • “Verify patment”
  • “Balance”
  • “Account”

Activation/ Cancellation Question:

  • “To activate my new credit card”
  • “Cancel order”
  • “Need to cancel recent order & track another.”

Refund Question:

  • “Refund”
  • “I wanna know when I’m gonna receive my refund”
  • “Refund check information”

Website/ Application Question:

  • “Locate item not available on website”
  • “App not working”
  • “I'm sorry but I must have accidentiy clicked on this site. I have no complaint.”

Employment Question:

  • “I NEED A JOB QUICKLY”
  • “Job application and request interview”
  • “Payoff”

Staff Question:

  • “Customer Service”

Other Question:

  • “Locate a dress”
  • “Norty note not able to be used”
  • “Nordy note”

Compare Nordstrom Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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