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Nordstrom - Nike pop up shop

At nike pop up shop and 3 workers and they toss a show box and walk away. No help whatsoever. Unbelievable.
1.0
Details
Staff
#1177406
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Norstrom Garden State Plaza I wanted to return cosmetics. The Norstrom stickers was attached . I paid cash. I was told by the associate to show ID (drivers license) and entering my personal information into the computer. I said that does not sound legal. It is an...
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Anonymous
Carly

These are the procedures at many retail stores. If you don't want to go through the hassle for a return, then you should've kept your receipt. Entering your ID info is common ...

#1176078
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Nordstrom - Poor craftsmanship poor service
Nordstrom - Poor craftsmanship poor service
Purchased these premium priced boots and received pauper service. Barely worn boots fall apart on me while at work. Took them back to Nordstrom shoe department for service and was basically turned away because “this sometimes just happens and you may just need to take...
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Anonymous
Carmen

Well you obviously had the boots for a while since they couldn't just exchange them for a new pair. If you don't like the quality of the boots after you've worn them several t...

1.0
#1173485
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I would just like to start out by saying that I have been a dedicated Nordstrom customer from the day I was born. Nearly every member of my family has a Nordstrom card, and it is our prime destination every weekend and a multiple days during the week. So I was so very...
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Anonymous
dee000001

Horrible customer service, tried to get help for an online purchase and could not get any. I purchase thousands of dollars from Nordstrom!

Anonymous
Emily

Actually, the cause of the decline in customer service is all over the retail industry as malls & retail stores are struggling to survive. Most are going bankrupt. Managers ar...

4.4
I didn't like
  • Robert p
#1163231
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I went online to make a purchase at Nordstroms. After i completed putting three items worth more than $100 in my shopping cart, I decided to apply for a Nordstrom's credit card, lured by this false statement at the website for Nordstrom coupons: Plus, get a $40 bonus...
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Anonymous
Morgan

Seriously??? Are you an adult? How can you possibly not understand that the $40 is deducted from your first bill??? Wow. Not the brightest tool in the shed, huh??

1.0
I didn't like
  • False advertising of credit card discount
#1150820
Reply to reviews
I placed an order for a jacket on November 6. On the website there would be a back order until November 11. Thats fine, no problem. After no communication for three weeks (after confirmation order), i finally received an email on the 30th stating my order could not be...
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Anonymous
Nancy

Let me get this straight.....so you want them to give you $150 for a jacket you never even paid for??? It was on backorder, then they e-mailed you to say they are sorry, but t...

#1141004
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DIE NORDSTROMS.......... DIE !

When you treat your best customers like ***, don’t expect us to ever return again. DIE NORDSTROMS.........DIE !!
1.0
Details
Customer service
Staff
#1127304
Reply to reviews
I have chronic medical issues and have to shop online. I also have to return through the mail. I shop at multiple online stores including Macys, Bloomingdales, and Nordstrom, as well as others. The only store that I have return issues with, is Nordstrom( and Nordstrom...
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Anonymous
Ronnie

Weren't you the same person who wrote this EXACT same thing on here for Macy's??? I'm sure it was you, cause it's very similar, word for word. Your packages are not being stol...

1.7
I didn't like
  • Customer service
#1125496
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On July 17, 2017 I purchased a pair of black Tory Burch boots from the Easton store in Columbus Ohio. They did not have them in the store and was having the pair sent to my house. Sadly there was only one boot in the box when I finally opened the box. I called customer...
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2.2
#1094576
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Nordstrom - Burr Ridge ILL

I bought givenchy shoes for $895 received in old looking box shoes dusty. When I went to the store sales person said its an old style from last year! I ask for discount? Answer was absolutely not! Very disappointed with service on Michigan avenue store.
#1091941
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