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  • From mobile
  • Nordstrom
  • 4 hours ago
  • by anonymous
  • #691786

Here Nordstrom stoneridge mall, like a shoe I want . Unfortunately it's one of the sample display shoes . The person helping me told me that they're missing the pair of this shoes . How can u lost other pair of sample shoes and don't have anything to sell. Get rid of that display shoes for Gods sake! Add comment

  • Aug 19
  • Footwear and Clothing
  • Denver, Colorado
  • 12
  • REVIEW RATING 4/5

Well you would think a store it started as a shoe store would continue not only to have their own brand that sold well but also to carry narrow shoes and not just tell the consumer that the shoe that's a medium runs their furthermore they should measure your shoes when you go for a pair of shoes. Telling a customer that a shoe runs the arrow that's a medium is not the same as wearing a true... Read more

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  • Jun 20
  • Online Shopping
  • Dress
  • 97
  • REVIEW RATING 4/5

I ordered hundreds of dollars worth of items as a first time Nordstrom online clothes buyer. There was no indication at my time of purchase that any items were not available. But after taking my money, Nordstrom emails started coming in that one item is cancelled, another item is cancelled, another item is delayed. Finally after an exceptionally long wait, I received a few items -- half of... Read more

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  • May 30
  • Footwear and Clothing
  • Online Order
  • 61
  • REVIEW RATING 4/5

Placed and paid for an order. 3 weeks after the event I was sent an email telling me that the item I had order was unavailable but that it will be placed on "back order". A month after that they send me another email to say that the item is unavailable and they are cancelling the order. The kicker though is that they are still advertising the same damned item! This is a bit of a pro-tip - DON'T... Read more

Was this review helpful? 1 0

I purchased two shirts from Nordstroms and both have holes in them after a few washings. I'm returning them to Nordstroms. Add comment

  • Apr 20
  • Footwear and Clothing
  • New York, New York
  • Online Order
  • 61
  • REVIEW RATING 4/5

I ordered two orders from nordstrom from their website but has been canceled, asked them and also left a voice mail on their manager Dann Evert at ext 3350, had no answer or call back from them. I order a 3 orders last month, they told me I ordered too many items for person use. why don't nordstrom.com limit one per household ????? there is no rules or policy on the website saying can not order... Read more

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  • Mar 27
  • Online Shopping
  • Avondale, Arizona
  • Burberry Handbag
  • 133
  • REVIEW RATING 3/5

I was really disappointed about what happened when I bought a Burberry bag online last week,I never thought Nordstrom will tarnish their reputation in shipping a used and dirty burberry bag.I paid a large sum of money for this not expecting this to happen.The strap of the bag was already worn out and there was already stain on the bottom,and the inside was already wrinkled.This was the first time... Read more

Was this review helpful? 1 1

So my daughter got offered a job at the Nordstrom galleria in Stonetown mall in San Francisco, but since she couldn't attend a training because she couldn't miss school the manager told her the job offer was taken back,to top it off the training was schedule last minute .Shame on Nordstrom for denying a job to a very quality young lady because she chose to attend school instead of rescheduling. Add comment

  • Jan 14
  • Footwear and Clothing
  • Elkridge, Maryland
  • Shoes
  • 157
  • REVIEW RATING 5/5

I have been a loyal customer of Nordstrom and have always enjoyed shopping at Nordstrom in the past. Because I knew that customer service is one of the reason prides Nordstrom and keep it as one of the top department store. I am writing this email to show the unpleasant shopping experience I had recently. I ordered a pair of running shoes. After trying the shoes on, they turned out to be a... Read more

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  • Dec 31, 2014
  • Footwear and Clothing
  • Riverside, California
  • Clothing
  • 4
  • 4
  • 194
  • REVIEW RATING 4/5

I feel every time I walk into Nordstrom being 17 years old I get the worst customer service(ignored, attitudes, not even being acknowledged) but today I tried to get a price adjustment, they told me I couldn't because it was after 14 days(even though went on sale two days after purchasing) but I understood, returned what didn't fit and continued shopping. I brought the item with me so I figured I... Read more

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