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2.1 Based on 29 reviews
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    • Bad customer service 6
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I have tried on five occasions with Nordstrom to clarify that they ship to the uk one says yes one says no I try to order and nothing happens they need to lighten up and sort things out what's the point of advertising in the uk if you can't order ? Was told to send order to somebody in the USA and get theme to send the order to me shall I go into the USA phone book and pick somebody out and conntact theme. Get reall Nordstrom .youre living in... Read more

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Nordstrom website says they don't have a return policy, but they remove the purchase info from their database after 1-2 years? With the receipt and tag attached, the system unable to scan the return label when the item is older than 2 years. I waited half an hour watching the inexperienced MIC trying to look up. It depends on the skill level of the MIC, usually matured manager knows how to process returns quickly. Seems like they discourage... Read more

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I grew up in Seattle, and one of my earliest fond memories is buying school clothes from Nordstrom on the "Ave". Fast forward 20 years and a Nordstrom store in Scottsdale, AZ, and the worst memory I have ever had is shopping for school clothes there. The employees and customer service policies have changed for the worst. I recently returned some clothing to Nordstrom that claims to have a "no time limit" return policy, but that is a... Read more

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My wife made purchase of $2,106.16 In 2014. We did not realize until doing our taxes in 2015 that they billed us again one week later. We have called the store in Atlanta, they told us to call Seattle. Seattle told us to call Atlanta. We have left numerous messages with several people. No one will call us back! We are at our wits end. The reason she went on the shopping spree was that she had been diagnosed with stage four cancer. Fortunately... Read more

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started working there and left as soon as I started. There are no morals, managers lie, very groupie, sales people steal your sales, customer service team and managers go into your sale account and deduct your sales as returns and give it t their buddies (other employees) job task are not played out well, many lies. If a customer likes you watch out cause your "out" if your new. Very disappointed. it's too bad cause it could have been a cool... Read more

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Workplace Deviance, as an employee, i have been a victim of sexual and racial discrimination and harassment. Inverted pyramid, ceases to exist. They promote from external sources, individuals who are ethically non qualified for their management position. Getting cross train to other departments, be careful, they are oblivious to giving you that wage differential, if you don't bring it up.

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I'm so disapointed with your Store here in Fresno Ca. I just recently got a new credit card from your store. I went today to check it out. But when i walk in it was a big blow Read more

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They keep canceling my orders. I placed an order for clinique makeup and free gift, and debit shows pending for five days. I didn't get a confirmation email, and when i contacted them they said oh your order was cancelled. I tried again, and again it's canceled with no explanation. Infuriating.

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Vegas NV Fashion Show Mall. Nordstrom. (Salvador quejada) so call manager or store manager one of the worst expeience i had...0 points ..

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I advise everyone who wants to purchase Mutsy stroller via Nordstrom not to do so. Here is why. 5 weeks ago me and my husband ordered a Mustsy stroller via Nordstrom. The complete package included 1 Seating module 1 Bassinet 1 Car adapter 1 Water resistant foot-muff Total: $1200 Two weeks later we received a big box (we live in Canada) containing, according to the documents attached, all of the above mentioned items. However in the box we found... Read more

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